Privacy Policy

GRUPO ELECTRA NORTE is especially aware of the protection of personal data of the Users of the services of the Website. Through this Privacy Policy (hereinafter, the Policy) GRUPO ELECTRA NORTE, informs the USERS of this website of the uses to which the personal data collected on the website is submitted, in order to who decide, freely and voluntarily, if they wish to provide the requested information.

GRUPO ELECTRA NORTE reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, sector practices, or interests of the entity. Any modification to it will be announced in good time, so that you are fully aware of its content. 

Responsable

The Responsible for the Treatment of personal data is the group of companies GRUPO ELECTRA NORTE made up of CANDÍN ENERGÍA, S.L. with CIF B74157637, ELECTRA NORTE ENERGIA, S.A.U., with CIF / NIF A33531690, ELECTRA DE CARBAYIN, S.A.U. with CIF / NIF A33005265 and ELECTRA NORTE PENOUTA, S.L.U. with CIF B74003567, hereinafter ENTITIES, with address at C / BELARMINO GARCIA ROZA 2 C, BAJO, 33510-SIERO and email address: info@electradecarbayin.es

Data protection officer

Contact by email: info@aemol.com

Purpose of the treatment

The purpose of collecting and processing the personal data collected through the contact form is the management, administration, provision, expansion and improvement of the services provided by GRUPO ELECTRA NORTE, in response to requests for information and / or queries raised. 

Conservation period

The personal data provided will be kept for the corresponding period to comply with legal obligations, or until the interested party requests its deletion and he is entitled to do so.

Legitimation

GRUPO ELECTRA NORTE is entitled to the processing of personal data, based on the consent granted by the interested party for one or more specific purposes, as set out in article 6.1.a) and 6.1.b) of the General Regulation of Protection of personal data. 

Addressee

The personal data collected may be transferred between the companies of the ELECTRA NORTE GROUP specified above to fulfill the aforementioned purposes.
They will not be transferred or communicated to other third parties, except in the cases necessary for the development, control and fulfillment of the stated purpose, in the cases provided by Law, as well as in the specific cases, of which expressly inform the User.

Private area - users

The website has a private access area configured with a user code and password so that customers can consult their data, including consumption, invoices, contracts, etc.

User rights

What are your rights when you provide us with your data?

- Access: The interested party has the right to know what data the ENTITY is treating about him.
- Rectification: The interested party has the right to request the rectification of inaccurate data.
Deletion: The interested party has the right to request the deletion of their data when, among other reasons, the data is not necessary for the purposes for which it was collected.
- Limitation of treatment: In certain circumstances the interested party may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
- Opposition: In certain circumstances the interested party may oppose the processing of their data. In that case, the ENTITY will stop processing your data, except for compelling legitimate reasons or the exercise or defense of possible claims.
- Data portability: Only applicable to automated data and consists of passing the data from the ENTITY to another new CONTROLLER (not to the interested party and at the request of the same).

You can exercise your rights including the right to withdraw your consent (if it was granted) by sending a letter accompanied by your ID to GRUPO ELECTRA NORTE at C / BELARMINO GARCIA ROZA 2 C, BAJO, 33510 - SIERO or by sending an e-mail to info@electradecarbayin.es
You also have the right to file a claim with the Data Protection Control Authority, currently the Spanish Agency for Data Protection.

Security measures

The person in charge of the treatment GRUPO ELECTRA NORTE will apply appropriate technical and organizational measures to guarantee a level of security appropriate to the risk of the same.

International transfers

International transfers are not made.

Profiles and automated decision making

No profiles are created or automated decisions are made with the data provided by the user.